Account and data
I want my data deleted.
1 min de lectura
Open a ticket under Account and data requesting deletion. We’ll confirm within 48 business hours.
Your data is yours. Open a ticket requesting deletion and we’ll process it within 48 business hours, with confirmation by email.
- Deleted: contact details, profile, and reservation history from our active systems.
- Kept: payment records that financial regulations require us to retain.
- If you have an active reservation, it’s best to do this after your stay: without your data, we can’t coordinate it.
Still have a question?
Our team replies within 2 business hours, or open the HomeFlex Guide at the bottom right anytime.

