Arrival and stay
How do I get the keys?
1 min de lectura
It depends on the property: the host in person, the front desk, or a lockbox. We’ll confirm it before you arrive.
Every property handles key handoff differently, and it’s always confirmed in writing before you arrive: in-person handoff with the host, pickup at the front desk, or a coded lockbox.
Once you’re inside, the home is yours for the time you booked. No reception desk, no hotel schedules, no hotel feeling: you walk in and you’re home.
Still have a question?
Our team replies within 2 business hours, or open the HomeFlex Guide at the bottom right anytime.

