Arrival and stay
Check-in, what you’ll find in the home, and what to do if something goes wrong.
What do I need on move-in day?
Your photo ID and reservation code. If you paid the first month in full, there’s nothing else to pay.
1 min de lectura
How do I get the keys?
It depends on the property: the host in person, the front desk, or a lockbox. We’ll confirm it before you arrive.
1 min de lectura
What’s included in the home?
It’s furnished and equipped, with expenses and wifi included. The price you see is the price you pay.
1 min de lectura
What should I do if something stops working during my stay?
Report it from your reservation. The operations team picks it up the same day and coordinates the fix with the host.
1 min de lectura
Can I move my arrival earlier or later?
If the dates are available, yes. Request it from your reservation and we’ll confirm with the host.
1 min de lectura
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