Changes and cancellations
Changing homes, canceling up to the check-in day, and how the refund works.
What if the place isn’t what I expected?
We’ll move your reservation to another available home and adjust only the price difference.
1 min de lectura
What if I want to cancel?
Cancel from your reservation up to the check-in day and receive the corresponding refund, started within 24 business hours.
1 min de lectura
How long do I have to cancel with a refund?
Up to the check-in day. After move-in, we refund the unused portion when the issue is with the property.
1 min de lectura
How do I request a refund?
From your reservation, using the Cancel reservation button. No need to call or open a ticket.
1 min de lectura
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