Changes and cancellations
How long do I have to cancel with a refund?
1 min de lectura
Up to the check-in day. After move-in, we refund the unused portion when the issue is with the property.
- Up to the check-in day: cancel from your reservation and receive the corresponding refund.
- After move-in: tell us and the next month won’t be charged.
- After move-in, if the property has a serious issue: we’ll move you or refund the unused portion.
- After move-in, if you simply change your plans: the current month is not refundable.
The deadline for a full refund is midnight the day before your arrival, GMT-3.
Still have a question?
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