Changes and cancellations

What if I want to cancel?

1 min de lectura

Cancel from your reservation up to the check-in day and receive the corresponding refund, started within 24 business hours.

Up to the check-in day you can cancel from your reservation and receive the corresponding refund. It is started within 24 business hours to the same card you used to pay.

A full refund means full: no processing fee, no admin fee, no penalty, and no “credit for a future stay” unless that’s what you prefer.

You don’t need to call anyone or explain yourself. The button works at 2 a.m. on a Sunday, because peace of mind shouldn’t keep office hours.

Still have a question?

Our team replies within 2 business hours, or open the HomeFlex Guide at the bottom right anytime.

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